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Telecommunications For Business |
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With SME organisations all over the country moving to the next generation of “always on" networking, Business Solutions Telecom Ltd has become an important part of the broadband revolution. There is a growing realisation that IP has become the accepted communication standard and that the Broadband service into a business will probably expand to carry all the company’s voice and data services in the future. The process of choosing a broadband service provider is a difficult one, fraught with unrealised pitfalls. There are so many providers who will offer services and speeds that their networks simply cannot deliver. What customers need are not false promises and lots of hot air, but rather robust assurances that can be substantiated. Spurious claims and offers of lower costs should not act as the basis for choosing any supplier. No stone should be left unturned when choosing a broadband supplier – questions should be asked of ongoing investment and quality of service, and in particular attention to contention ratios and equally important what providers purposely fail to tell you about contention ratios, with some acknowledging the existence of this all important data but never actually stating what the rate is. What is a contention ratio – why does it affect me? Most broadband ADSL lines in the UK – regardless of the provider – are subject to contention, meaning that the network bandwidth is shared between a number of subscribers. The ratio to which the available bandwidth is shared between users is called the “contention ratio”. The lower the contention ratio the higher the quality of service. A 50:1 ratio, set as a standard by BT some years ago and used on most home user packages, would mean that up to 50 customers are sharing the same bandwidth at any one time – peak hours can be very slow. It is essential for business users to choose a provider that offers a low contention ratio, for general business use the average is 20:1.Beyond having a strong and dependable network though, our customers want speedy connections that are constant throughout the day and not victim to the activity of a high number of users. Establishing the networks contention ratio is key to ensuring our customers get a quick and reliable service and are not left disappointed. Often the way some providers cut the monthly costs and remain profitable is by oversubscribing the service and running very high contention ratios. At Business Solutions we offer packages from 20:1 right down to 2.5:1 giving consistent fast access at all times. Future proofing – why is it important? The “buzzword” in the telecommunications industry today is convergence. The various aspects of communication, the Internet and computer systems are indeed “converging”, our voice, data and internet access will be all handled by our broadband internet connection. Services like Voice over IP and Video conferencing will be everyday tools for us all. These services are reliant on the quality, reliability, contention ratio and speed of the internet connection they are using. Business Solutions Telecom Ltd offer this future proofed reliable service, and would be pleased to discuss your requirements for a new broadband account or to help you “migrate” your existing service to BST. |
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Solutions Telecom Ltd All rights reserved.